Contact Shree Win

Reach us

Have a question about your Shree Win account, deposits, withdrawals, or gameplay? Our support team is ready to assist you through two official channels:

• Email: [email protected], ideal for detailed queries such as failed transactions via PhonePe, GPay, or BHIM, bonus disputes, or account verification issues. Typical response time is within 24 hours.
• In-app chat: Log in to your Shree Win account and tap the chat icon for instant assistance. Best for quick questions about game rules, deposit status, or withdrawal tracking.

When writing to us, include your registered mobile number and a brief description of the issue to help our agents resolve your query faster, no back-and-forth needed.

Office hours

Shree Win support runs on a structured schedule so you always know when to expect a human response:

• Automated in-app chat: Available 24 hours a day, 7 days a week, handles FAQs, balance checks, and common troubleshooting steps instantly, even at midnight.
• Live human agents: Monday to Sunday, 9:00 AM to 9:00 PM IST, for complex issues such as pending withdrawals, KYC delays, or payment gateway errors with PhonePe or GPay.

Queries submitted outside live-agent hours are queued and addressed from 9:00 AM IST the following morning. Email is the recommended channel for non-urgent matters requiring detailed investigation.

Online-only support

Shree Win operates entirely online, there is no physical office, retail branch, or walk-in centre anywhere in India. All player support is delivered exclusively through email and in-app chat at shreewinregister.in.net.

This digital-first model means faster resolution compared to traditional in-person services: no travel, no queues, and a written record of every interaction for your reference. Everything is handled securely online.

For your safety, never share account credentials with anyone claiming to represent Shree Win outside these official channels.