Shree Win - Privacy Policy

Information We Collect

Personal Information You Provide

When you register or interact with Shree Win on shreewinregister.in.net, we may collect the following personal information:

• Full name and date of birth
• Email address and mobile number
• Username, password (stored in encrypted form), and account credentials
• Billing details, including UPI ID, bank account information, or other payment identifiers
• Government-issued identity documents where required for verification (e.g., Aadhaar, PAN card)

Information Collected Automatically

We automatically collect certain technical data when you access our platform:

• IP address and approximate geographic location
• Device type, operating system, and browser details
• Pages visited, session duration, and navigation patterns
• Cookies and similar tracking technologies (see our Cookie Policy for details)

Information From Third Parties

We may receive information about you from payment processors, identity verification providers, and fraud-prevention services to fulfil our legal and contractual obligations.

How We Use Your Information

Account Management and Service Delivery

We use your personal information to create and manage your Shree Win account, process registrations, verify your identity, facilitate deposits and withdrawals, and provide customer support.

Legal and Regulatory Compliance

We are required by applicable Indian law to retain and process certain personal data for purposes including:

• Know Your Customer (KYC) verification
• Anti-Money Laundering (AML) checks
• Responding to lawful requests from government authorities or courts
• Tax reporting obligations under the Income Tax Act, 1961, and GST regulations

Security and Fraud Prevention

We analyse account activity and technical signals to detect, investigate, and prevent fraudulent transactions, unauthorised access, and other harmful conduct that may affect you or Shree Win.

Communications and Updates

We may use your contact details to send transactional messages (e.g., registration confirmations, payment receipts) and, where you have given consent, promotional communications about offers and new features. You may opt out of marketing communications at any time by following the unsubscribe link in the message or by contacting us directly.

Platform Improvement

Aggregated and anonymised usage data helps us analyse performance, improve the user experience, and develop new features. This data cannot be used to identify you individually.

Legal Basis for Processing

We process your data on the following bases: (a) performance of a contract with you; (b) compliance with a legal obligation; (c) your explicit consent; and (d) our legitimate interests, provided those interests are not overridden by your rights and interests.

Your Rights

Access and Portability

You have the right to request a copy of the personal information we hold about you and, where technically feasible, to receive it in a structured, machine-readable format.

Correction

If any information we hold is inaccurate or incomplete, you may request that we correct or update it. For account details, you may also update certain information directly within your account settings.

Erasure

You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, or where you withdraw consent and no other legal basis applies. Please note that we may be required to retain certain records for a period mandated by law even after an erasure request.

Restriction and Objection

You have the right to request that we restrict processing of your data in certain circumstances, or to object to processing where we rely on our legitimate interests as the legal basis.

Withdrawal of Consent

Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal will not affect the lawfulness of processing carried out before withdrawal.

How to Exercise Your Rights

To submit a request, please contact us using the details in the "Contact Us" section below. We will respond within 30 days of receiving a valid request. We may ask you to verify your identity before processing any request to protect your data from unauthorised access.

Complaints

If you believe we have handled your personal data unlawfully, you have the right to lodge a complaint with the relevant data protection authority in India.

Contact Us

For privacy-related queries, rights requests, or concerns, please reach us at:

Email: [email protected]

We aim to respond to all privacy enquiries within 30 days of receipt.